“FOR MY MONEY, THAT IS AS CLOSE TO PERFECTION AS ANYONE IS LIKELY TO ENCOUNTER…”
“I have worked with Kraft on four major remodels (bathroom and laundry room first, adding a massage studio and remodeling the kitchen second, updating and polishing the basement third, updates to my new home fourth). Their professionalism and quality have never disappointed me.
“It would be difficult to give adequate treatment to everything they did well in this space. So, I’ll just say that they respect neighbors, which makes for great relationships with the other people on your street. The quality of the workmanship is unsurpassed. The crew are professional and friendly and knowledgeable. They choose fantastic subcontractors who enjoy doing what they do. They truly value maintaining the highest standards of workmanship and professionalism while they are working on your project.
“Finally, and perhaps most importantly, they handle problems with professionalism and grace. Remodeling is a stressful process and things go wrong from time to time—this is the nature of the beast. One of the reasons I have continued to work with KCC is that when things have gone wrong, they contacted me right away. They told me what happened, they told me how they were handling it, and they made sure that they made everything right.
“For my money, that is as close to perfection as anyone is likely to encounter. Surprises happen, but with KCC you know that they will be handled professionally and that they will not try to pull a fast one on you in the process. That was a great comfort to me and showed profound respect to me as a client and homeowner. I can’t recommend them highly enough!”